How do I use digi stamps?
If you are new to digi stamps and want to learn how to download and print them then I have the perfect tutorial for you. I've included a free digi stamp so you can test it out before you buy.
Here is a link to the tutorial.

How do I get my digi stamp purchase onto my computer?
If you have never downloaded to your computer before then check out this tutorial for step-by-step instructions.

If you have some experience downloading then:
After you have paid for your order, you will be redirected to a thank you webpage. On that webpage will be links to the files you purchased. Just click on each link and save the files to your computer. I would recommend making a Pink Cat Studio folder on your computer and when you save your files, select that folder and save them in it. That will make it much easier to find your files when you are ready to get crafty.
You will also receive an email with links to download your purchase. You will get 5 attempts per file to download but if you have any trouble or run out of attempts just email me and I'll send you the files directly.

How do I use the Paper Piecing Projects?
Check out the tutorials page for some very detailed instructions on how you use the Paper Piecing files. There is a free butterfly pattern that you can download and try out.
Here is a link to the tutorials page.

What is your Angel Policy?
Here is a link to our Terms of Use. Please read them before making your purchase.

What methods of payment do you accept?
At this time we only accept payment by Paypal.

What is the file format and resolution of the digi files?
All of our files are PNG files with a white background at 300 dpi resolution. At this high resolution it is very easy for you to resize the images and they will still look sharp. If you would prefer a different file format such as JPG or transparent PNG, just email me after you make your purchase and I will send you the file in the format you request.

What file formats do the Paper Piecing Projects come in?
Each project will download as 1 zip file that contains:
Cut by hand files in PDF and PNG formats
Electronic cutter files in DFX, GSD, PDF, AI, layered SVG and color separated SVGs
Have a look at this info page for more details about the files for electronic cutters.

How do I resize a digi stamp?
Here is a tutorial that I created that shows you how to resize using Microsoft Word.

Resizing Digi Stamps and Printing Multiple Images per Sheet using MS Word

When I open the image it shows up as a solid black box. Why is this?
If you ordered before Sept. 30th, the files you received were PNG with a transparent background. I've discovered that some programs, MS Works for example, don't display the transparent background properly and instead fill in the transparent area with black. If you have this problem please email me and I will send you new files that do not have transparent backgrounds. As of Sept. 30th I have changed the files to have a white background to make them eassier to use in all programs. If you want transparent background files, just email me after you make your purchase and I will send them to you.

What is the best type of cardstock to use with digital stamps?
It's best to select a cardstock that is absorbent and doesn't have a coating on it. My design team ladies recommend GinaK or PTI or Georgia Pacific card stock which is sold at Walmart. SU Whisper white is not recommended because it has a coating.
After you print your image you should let it dry for at least 10 minutes before you start to colour. You may want to try heat setting it if you notice any smearing of the ink while you colour.

I added rubber stamps to the shopping cart but when I tried to add digital stamps the cart was empty. What happened?
The Pink Cat Studio rubber stamps store is a seperate website from the digital store. If you want to purchase both rubber and digital stamps you will need to place two seperate orders.